Legal
Privacy Policy
Last updated: June 13, 2026
This Privacy Policy explains how BusyKitchen, LLC (“BusyKitchen,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website or use our restaurant marketing services.
We keep this simple, the same way we keep our service simple: we collect only what we need to do the work, we communicate with you mostly by text, and we don’t sell your information.
1. Information We Collect
When you contact us or become a client, we may collect:
- Information you give us — your name, restaurant name, cuisine type, city, phone number, email address, and what marketing matters most to you, submitted through our contact form or by text and email.
- Information needed to deliver the service — details about your restaurant, specials, and events used to build your offers and campaigns, and the access you grant to your social, messaging, and advertising accounts so we can run them.
- Your guests’ information— for clients, the names, phone numbers, and email addresses that your guests provide when they claim one of your offers, together with their replies to your messages. We process this on your behalf so we can operate your guest list, send your offers, and (on Visible Plus) respond to your guests for you. This data belongs to your restaurant, not to us. We do not sell it, and we do not use one client’s guest list for another client.
- Basic technical information — standard server logs and aggregate analytics such as pages visited and device type. We do not use this to identify you personally.
2. How We Use Your Information
We use the information we collect to:
- Build and run your ads, capture guest contacts, and create your offers;
- Send you offers and guest replies for approval, and communicate with you by text and email;
- Send your approved offers and responses to your guests by text, email, and social messaging;
- Provide, maintain, and improve our services;
- Process your subscription and send billing-related messages;
- Respond to your questions and requests.
We do not use your information for purposes you haven’t agreed to.
3. Text Messaging Consent
When you provide your phone number, you agree that we may contact you by text message about your service — including offer and response approvals, monthly recaps, and support. Message and data rates may apply. Message frequency varies.
You can opt out of texts at any time by replying STOP, or reply HELP for help. Opting out of texts may limit our ability to deliver the service, since approvals happen by text.
4. How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate, and only as needed:
- Our website host and infrastructure providers;
- Social media platforms (such as Meta) where your approved content is published;
- Payment and advertising platforms used to deliver the parts of the service you’ve signed up for;
- Authorities, if required by law.
5. Data You Keep
The guest list built through the service belongs to you — every name, phone number, and email it captures. You can export it at any time, and you keep it in full even if you cancel. We don’t hold your data hostage.
6. Data Retention & Security
We keep your information for as long as you are a client and as needed for legitimate business or legal purposes, then delete or anonymize it. We use reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.
7. Your Choices
You can ask us to access, correct, or delete the personal information we hold about you, or opt out of texts and emails, at any time. Text us or use the contact form and we’ll take care of it.
8. Children
Our services are intended for business owners and are not directed to anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Continued use of our services after a change means you accept the updated policy.